Fonzer

What is a telephone system?

A PBX is a (digital) phone service that allows you to connect multiple devices. The PBX can have a physical location, but usually the PBX is located virtually in the cloud. The phone system in the cloud (or virtual IPBX) connects your devices to each other via an Internet connection. 

What are the benefits of a telephone system in the cloud?

The benefits of a phone system in the cloud for your business are: 

1. With a virtual PBX, you can be reached from anywhere. You can forward all incoming calls. Both to the right department, but also to the device of your choice such as your cell phone or laptop.
2. One professional business phone number. Your customers call one number. Thanks to the selection menu, you transfer the caller to the right employee.
3. Receive your voicemail via e-mail: you no longer need to listen to a voicemail over the phone. You will receive an audio file with your caller's voice recording via email.
4. Place callers in the queue: does your department have many callers at once? Then put your callers in the virtual queue for a while. Waiting music makes the wait more pleasant. Your caller is always helped as quickly as possible.
5. Absence notifications for every moment. You can link your calendar to your telephone system, allowing your callers to hear a customized greeting during vacation periods, outside business hours or on holidays, for example.

What convenient options does a PBX offer?

The options offered by a modern telephone system are:

• Opening hours.
• Waiting music.
• IVR menus.
• Queue.
• Listening in.
• Call recording.
• Voicemail.
• Etc...

Why have your telephone system voiced by a beautiful voice?

You can have your telephone system voiced by a professional voice-over actor. This speaking voice speaks your texts dialectlessly from a soundproof recording studio with modern recording equipment. This ensures a crystal clear and friendly sounding welcome message. The IVR menu and absence announcements are clearly understandable, eliminating the possibility of confusion. A professional radio voice sounds dialectless and creates a professional impression. Think of your switchboard as an aural business card: a phone call is often the first contact a new customer has with your company. An impeccable and professional appearance thanks to a beautiful PBX voice creates a sense of trust. Your customers feel appreciated and your company comes across as much more professional.

How can I have my PBX dial in?

We at Voices.eu make it very easy for you. You can use our simple web shop to compose your text using our samples. We offer a nice range of professional telephone voices for you to choose from. Furthermore, you can also add nice hold music to your greetings. Everything entered? Then our voice talent will get to work and you will receive your audio files the next business day. Those audio clips are cut and exported according to the requirements of your telephone system. So the files are ready-made and immediately usable for your system.