How does it work?
In just 3 steps you can order your audio files.
Frequently Asked Questions
About our rates
No surprises
No, there are no hidden costs or subscription plans. You only pay once for your audio files. After that, you can use them on your own business telephone system without limitation.
The rate drops if several messages are recorded.
Volume discount:
The cost per message decreases if you enter more messages or longer texts. That's because we charge a one-off starting cost and then calculate the price depending on the length of the text.
Additional volume discount:
We offer an additional volume discount starting at 750 words. It is automatically applied when texts are entered.
Partner code:
If you have a partner coupon code, you can enter it at the checkout. This discount will be automatically applied before you check out.
Prices starting from €89.
The price of your phone messages depends on the length of your texts to be recorded. Our voice actors start as low as €89 per phone call. If you want to calculate the voicing rate price, you can enter your text using this link.
Music costs €59.
Adding hold or background music is subject to a one-off cost of €59.
About your order
Super fast
Allow up to 3 working days for your audio to be recorded and ready - although delivery often takes place much faster.
In each case, you will receive 3 audio formats:
- .wav 48kHz 24bit.
- .wav 16kHz 16bit
- .wav 8kHz 16bit
But actually any format is possible, including 8kHz 8bit a-law or MP3 and everything in between. Does the file not work properly the first time? No worries: we will work together to find the right format for your telephone system. Our after-sales service is also very helpful.
We are your professional partner
All recordings are made by professional voice-over artists in a soundproof studio. All audio files are customized as required.
Assistance from A to Z.
Do you need help with your scripts? Would you like to have your texts proofread? Don't hesitate to contact us in the chat. We will be happy to help you.
A retake for tone-of-voice is included.
We are not satisfied until you are satisfied. A retake for pronunciation (tone-of-voice, tempo, intonation,...) is automatically included in the price.
Still not satisfied?
We apply a satisfaction guarantee, no questions asked.
About our voices
What is your brand identity?
The type of voice you choose depends on your corporate or brand identity. What image does your company project? If you have the answer to this question, you know which type of voice you need to represent your company.
Who are your customers?
Finally, customers are also a deciding factor. A company that wants to sound young and fresh will want to choose a cheerful voice. If you often deal with older people, a reassuring and soft voice with a slow and clear pronunciation is preferable.
Our voice-overs provide clarity.
Intelligibility
Does your company consist of several departments? Are your customers likely to raise numerous topics and questions? Then a choice menu is the best solution for your telephone system.
Professionalism
A key point here is that every message should be clear and intelligible. A telephone voice from voices.be also conveys tranquillity, credibility and professionalism.
Feeling valued
Deep down, we don't like having to go through a choice menu. But a pleasant, welcoming voice immediately makes us feel appreciated and better served. Moreover, clear messages allow you to quickly and efficiently direct your customers to the right department.
The choice is yours
What's the difference?
We always communicate what each voice-over's native language is. Some voice-overs also offer a second language. Moreover, you can hear how they sound in the demo. The choice between a single multilingual speaker or several native speakers is up to you.
The advantage of using a multilingual speaker.
You can process all your scripts at once. Your telephone system will sound more consistent. You only pay one single start-up fee for your entire order. Moreover, should you wish to make adjustments in the future, you will also save on the various start-up fees.
The advantage of using several native speakers.
You are 100% certain that no local or regional sounds can be heard in the voice-over. Although our multilingual voice-over talents are highly fluent in several languages, their foreign-language origins will always remain slightly noticeable to a native speaker.
Definitely
But the message also counts: keep it short.
Perception has taught us that the quicker we get to talk to a real person, the more we like it. So keep waiting time and choices as short as possible.
Think from your customer's point of view.
Don't use your company's organization as a starting point. If your customer wants to know if his or her parcel can be returned, the option 'For returning an order, press 2' is more customer-friendly than 'For service and repair department, press 2'. So make sure your communication is easy to understand.
Communicate the main message first.
Compile a list of the most frequently asked questions. Next, allocate these questions to a limited number of choice options. Make sure not to complicate things: stick to a maximum of five topics.
Make sure your system works efficiently.
Give some careful thought to the questions your customers might ask. The better your internal organisation is, the faster you will be able to answer all kinds of questions. If you use a system that links the customer number to the phone number, an existing customer will not need to identify him- or herself in the menu. This saves time and allows customers to navigate through the selection menu much faster, making it a more pleasant experience for them.
You can have your texts recorded in any language.
Does your company need to look professional in different languages? We work with voicemail voice-overs in any language, which is handy if you have foreign customers or suppliers.
Add music to your voicemail.
The 5 benefits for your business.
Instead of using a robotic voice, opt for a warm telephone voice on your answering machine. Your customers will be impressed!
Benefit 1
A professional impression.
Have you ever felt treated poorly by a company? Don't do this to your customers! Our voice-overs will make a friendly impression on your callers.
Benefit 2
Better brand experience.
Stand out with a positive message. Perhaps you could run a marketing message while waiting? Or organise a quiz about your company? Strengthen the bond with your customer.
Benefit 3
You look more confident.
If you use a robotic voice, there is a chance that customers will find your company untrustworthy. This is something you should definitely avoid.
Benefit 4
Your team can work more efficiently.
How do you help a caller as quickly and pleasantly as possible? We can help you with a well-thought-out dialling menu.
Benefit 5
Happy customers are a win-win.
Successful companies like Coolblue, Bol.com or HEMA do everything for a smile. They know why!
- Happy customers buy more.
- Happy customers come back more often.
- Happy customers will promote your business.
Questions from our customers
Some of the questions we receive through email.
