How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

Are there hidden costs?

No. No subscription and no surprises. You pay once per message. You can keep using the audio on your phone system.

What exactly does a buy-out entail in voice-over?

A buy-out is the right to use your recording on a medium (radio, TV, online, telephony) for an agreed period. You'll see it reflected in your price before payment on /tarieven/ . Learn more: buy-out explained · dictionary .

How much does a professional voice-over cost?

The price depends on three factors: the medium (corporate video, radio advert, telephony), the licence duration (1 year, unlimited) and the script length . With Voices, you see the exact price per voice artist before you order. No surprises later on. A short corporate video starts from a modest amount. A radio advert with national reach costs more due to the buyout (broadcasting rights). Telephone messages are generally the most affordable. Tip: enter your script for the voice of your choice and you will instantly see the cost.

Are all music tracks royalty-free?

Yes, all our music is 100% royalty-free. You pay a one-off fee for unlimited use of the track for your telephone system or projects, with no additional payments due to Sabam or Buma/Stemra.

Is a home demo as good as a studio demo?

The demo on the profile is your reference. Professional home studios deliver quality suitable for TV, radio, online, and telephony. You explicitly schedule live direction or an external studio in your brief. More: home demo versus studio .

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

24 Jul 2017

1 min read

How to Set Up a Call Menu

Why do you need a call menu? If your company has many departments, or customers often have varied questions, a call menu for your phone system is ideal.

Why do you need an IVR menu?

Do you have a company with many departments? Many different topics and questions customers might ask? Then an IVR menu for your telephone exchange is the per...

Terms used in this article

Short definitions that help you decide faster.

Out of office

A message stating that you are temporarily unavailable and when you will return, including an alternative contact channel.

Telephony

Voice-overs for telephone menus, messages on hold, and voicemails. We charge per prompt (one short message) or per word, depending on the scope.

For larger telephony projects (multi-level IVR, multilingual, holiday and public holiday messages), we provide a package price.

Phone menu

IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.

IVR

An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.

Why is a good IVR voice important?

An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:

Reduced frustration: Clear instructions help callers reach the right department faster.
Professional image: Instead of a robotic standard voice, you project authority and friendliness.
Efficiency: Your team is only connected with relevant enquiries.

At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.