How many languages can a voice actor record for an IVR?

That depends on the voice actor. Some of our voices are multilingual. For example, Larissa records in French, English, German, and Spanish, alongside her native language. This ensures a consistent sound across all your phone lines. We have voices in languages including Danish, German, English, French, Italian, Dutch, Polish, Portuguese, Spanish, and Flemish.

What if you need to add an extra menu option later?

That is no problem. We work with professional voice actors. We can book them for updates for years to come. This ensures your new menu option sounds exactly like the rest of your phone system. You will hear no difference in quality or pitch. Do you want your callers to receive a warm welcome? Not just a cold instruction? Then have your phone menu recorded by a professional voice actor. They know how to strike the right tone. Contact us for personal advice. We will help you find the perfect voice. It will match your company's image. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

Are there hidden costs?

No. No subscription and no surprises. You pay once per message. You can keep using the audio on your phone system.

Are all music tracks royalty-free?

Yes, all our music is 100% royalty-free. You pay a one-off fee for unlimited use of the track for your telephone system or projects, with no additional payments due to Sabam or Buma/Stemra.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

How do I make my voice sound soothing without sounding boring?

Bernadette teaches you the technique of grounded speaking. This focuses on breathing, resonance, and finding the right pauses to draw the listener in.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Why your phone menu doesn't deserve a cold robot voice

Why your phone menu doesn't deserve a cold robot voice | Voices

A director's practical tip: After each numeric option, for example, "for sales, press 1", ask the voice actor to pause a fraction of a second longer than usual. This gives the caller time to process the information. It allows them to move their finger to the correct button. It feels less rushed. It also prevents people from being misdirected within your system.

Myth: Professional voices are unaffordable for a phone system

The truth: Companies often believe hiring a professional voice is only for large radio campaigns. That is not true. For phone menus, we offer custom rates. These rates fit your project's scope perfectly. It is an investment that quickly pays for itself. Callers reach the right person faster.

Additionally, we have a wide selection of 92 professional voices on our platform. This includes voices from various countries. Consider:

Larissa, a Flemish voice with a warm radio tone. She also speaks French, English, German, and Spanish.
Birgit, an experienced Flemish voice who spent years doing off-screen announcing for Belgian television.
Sebastian, a young, friendly German voice for your German-speaking customers.

Myth: An IVR voice only needs to sound formal and distant

The truth: Formal does not have to mean icy cold. A voice that sounds like a pre-programmed refrigerator will drive customers away. You want your caller to feel welcome, even if there is a queue. A warm, human tone does wonders for customer satisfaction.

To clarify with a metaphor: a bad voice in your phone menu is like a poorly calibrated GPS. It sends you into a ditch with a monotone, cold voice. You follow the instructions, but you become quite irritated. A good voice is the friendly co-pilot. They calmly guide you and make the journey pleasant.

Myth: Synthetic computer voices are now just as goodHere's what's true: Computer voices have improved. But they still miss the subtle nuances of a real human voice. A computer cannot breathe. It feels no empathy. It cannot adjust its tone to the message context. When a customer calls with an urgent problem, they don't want to hear a soulless robot. Not one that tells them all staff are busy. Real voice actors bring nuance and empathy. A computer simply cannot replicate this.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
Are there hidden costs?: No. No subscription and no surprises. You pay once per message. You can keep using the audio on your phone system.
Are all music tracks royalty-free?: Yes, all our music is 100% royalty-free. You pay a one-off fee for unlimited use of the track for your telephone system or projects, with no additional payments due to Sabam or Buma/Stemra.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
How do I make my voice sound soothing without sounding boring?: Bernadette teaches you the technique of grounded speaking. This focuses on breathing, resonance, and finding the right pauses to draw the listener in.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.