Sample Texts for Your Phone System

A message that plays when you do not answer outside of opening hours, with a next step for the caller.

A message stating that you are temporarily unavailable and when you will return, including an alternative contact channel.

IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.

Voice-overs for telephone menus, messages on hold, and voicemails. We charge per prompt (one short message) or per word, depending on the scope.

For larger telephony projects (multi-level IVR, multilingual, holiday and public holiday messages), we provide a package price.

An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.

Why is a good IVR voice important?

An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:

• Reduced frustration: Clear instructions help callers reach the right department faster.
• Professional image: Instead of a robotic standard voice, you project authority and friendliness.
• Efficiency: Your team is only connected with relevant enquiries.

At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.