What should a professional voicemail message include?

Your company's name, the reason for your absence, when you'll be available again, and what the caller should do next (like sending an email or leaving a message after the tone).

Can I have a voicemail recorded by a professional voice actor?

Yes, this guarantees consistent sound quality and a pleasant tone of voice. Our client Pieter put it this way after his request: "Submitted an online request & received a perfectly finished audio file 1 day later...very smooth & pleasant collaboration!"

Which language is best for a voicemail in Belgium?

That depends on your target audience. Many Belgian companies choose a bilingual recording (Flemish and French) or add an English message for international clients. [FAQ_BLOCK]

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

How long should my telephone message be?

Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.

Recording a Voicemail Message: A Guide for Businesses

Recording a Voicemail Message: A Practical Guide for Businesses

A customer calls after closing time and hears a hollow, crackling recording where half the opening hours are missing. Recording a professional voicemail message might seem like a small detail at first glance, but it's that invisible craftsmanship that makes all the difference. Only when a recording is disruptive, noisy, or unclear does a caller notice how important a clear voice is. With the right step-by-step plan, you can create a voicemail that projects confidence.

Good voicemail audio works like the hinges on a beautiful interior door: as long as everything runs smoothly, no one notices them, but as soon as they creak or stick, you get annoyed.

Step 3: Choose the Right Voice and Appropriate Tone

The voice you choose creates the first impression of your organisation when you are not there yourself. A Flemish voice actor like Larissa offers a warm radio tone that is very suitable for customer services, while a voice like Johfrah exudes sober credibility.

Do you work in a multilingual environment, such as the Brussels region or the area around Antwerp? Then a quadrilingual voice like Eveline's can ensure a consistent image in Flemish, French, English, and German.

Tip: Determine the atmosphere that suits your business beforehand: formal and professional, or warm and engaging.

Step 4: Record with Attention to Calmness and Articulation

When recording a business message, the biggest pitfall is speaking too quickly. As soon as a recording button is pressed, many people start talking faster due to awkwardness.

Director's tip: Give the caller time to process the information. Consciously slow your speaking pace by twenty percent and, after crucial details such as an email address or date, leave exactly two seconds of silence. This gives the listener breathing space to make a note if needed.

Tip: Ensure an acoustically dampened room if you are recording yourself, or entrust the recording to a professional to avoid disruptive reverb.

Step 5: Test the Recording in Practice

Once the audio file is ready, connect it to your telephone exchange. Don't just listen to the standalone file on your computer; call the number yourself using a mobile phone.

This way, you hear exactly what your customer hears:

Is the volume loud enough without distortion?

Does the voice sound clear over a regular mobile connection?

Does the voicemail message logically integrate with the rest of your phone system?If your phone system uses interactive voice menus, it's wise to consider your full phone menu recordings. This ensures all greetings and options have consistent voice quality.

Tip: Ask an external person to call your number and check that the message is clear straight away.