How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

Are there hidden costs?

No. No subscription and no surprises. You pay once per message. You can keep using the audio on your phone system.

What exactly does a buy-out entail in voice-over?

A buy-out is the right to use your recording on a medium (radio, TV, online, telephony) for an agreed period. You'll see it reflected in your price before payment on /tarieven/ . Learn more: buy-out explained · dictionary .

How much does a professional voice-over cost?

The price depends on three factors: the medium (corporate video, radio advert, telephony), the licence duration (1 year, unlimited) and the script length . With Voices, you see the exact price per voice artist before you order. No surprises later on. A short corporate video starts from a modest amount. A radio advert with national reach costs more due to the buyout (broadcasting rights). Telephone messages are generally the most affordable. Tip: enter your script for the voice of your choice and you will instantly see the cost.

Are all music tracks royalty-free?

Yes, all our music is 100% royalty-free. You pay a one-off fee for unlimited use of the track for your telephone system or projects, with no additional payments due to Sabam or Buma/Stemra.

Is a home demo as good as a studio demo?

The demo on the profile is your reference. Professional home studios deliver quality suitable for TV, radio, online, and telephony. You explicitly schedule live direction or an external studio in your brief. More: home demo versus studio .

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Do you work with AI voices?

No. Voices works exclusively with real, professional voice actors . Each recording is expertly crafted: spoken in a professional studio, with a keen sense of tone, timing and intention. Why not AI? A human voice conveys emotion, nuance and authenticity that no algorithm can match. That’s what makes the difference in a radio commercial, a corporate presentation or a telephone message where your customer needs to feel welcome. All the voices on our website are real people. You hear exactly who you’re booking.

Professional Voicemail and IVR: Guide for Businesses

Brief Answer

A **professional voicemail** and clear **IVR** (Interactive Voice Response) structure ensure callers are helped faster and receive a better first impression. At Voices, you choose a voice that suits your brand, and your messages are delivered quickly.

Voicemail and IVR: The Difference

**Voicemail** is your greeting or absence message when no one answers. **IVR** (Interactive Voice Response) is the menu that directs callers: press 1 for…, press 2 for…. Together, they form the audible face of your **phone system**.

Why a Professional Voice

Your **tone of voice** must align with your brand: professional, warm, dynamic. Our **voice-over artists** are experienced in telephony and recording prompts. This ensures your **phone system** sounds consistent, even outside office hours.

Multilingual Greetings

You can welcome callers in multiple languages. Choose a suitable voice for each language and keep the menus simple. This reduces drop-off rates and repeat calls.

On-Hold Music and Experience

**On-hold music** or tranquil **background music** makes waiting more bearable. Ensure the volume and style suit your brand and that you have the correct rights to the music used.

Next Steps

Discover our explanation of telephony and IVR at Voices.
View the overview of telephony and IVR.
Choose voices via the agency overview and request prices where necessary.
Listen to options for music and on-hold music.
Is your question not listed? See Frequently Asked Questions.

IVR Menus That Really Work

A good IVR menu is short, logical, and predictable. Start with the most common reason for calling and offer a maximum of a handful of options per level. Test the menu internally: if colleagues struggle to find information, customers will too. Regularly update choices and waiting times when your processes change.

Recording and Voice Selection

Using the same voice on your website, advertising, and phone system enhances recognition. Choose a tempo that suits the situation: calm for service, sharper for promotions, but always understandable. A neutral environment and good microphone technique prevent disruptive noise that undermines trust.

Working with Voices

Do you want your scripts polished or a professional recording right away? At Voices, we combine craftsmanship with quick delivery. We advise on tone, length, and legal disclaimers where necessary, so callers immediately understand what to expect.

Quick Recap

Voicemail and IVR reinforce your first impression with callers.

Keep menus short and predictable for each option.

Choose one consistent voice across all channels.

Why This Matters

Professional Voicemail and IVR: A Guide for Businesses: Visitors and callers decide in seconds. Clear language, a warm tone, and a concrete next step make the difference between doubt and action, for your brand and for SEO.

At a Glance

Goal: Every caller immediately knows what to expect.
Tone: Warm, concise, and brand-consistent.
Action: Always mention alternative channels (e.g., email, form).

Ideal Length

Aim for 20-25 seconds per message. Longer texts lead to callers hanging up; shorter texts lack context.

Basic Rules for Every Phone Script

Company name in the first sentence.
Concrete callback promise or referral.
One message per announcement, not everything at once.

Tone and Tempo

Write as you speak. Avoid jargon unless your target audience expects it. Let professional voice actors determine the rhythm and breath.

Sample Texts and Demos

Use the script block below and listen to telephony demos to choose your tone and tempo before recording.

All scripts in one catalogue: View and listen to /telephony/sample-texts/, copy, personalise, and order directly.

Common Mistakes

No promise of when you'll call back.
Texts too long, callers hang up.
No alternative to the phone.
Forgetting holidays, plan out-of-office scripts in advance.

Next Steps

Sample Texts and Demos

Use the script block below and listen to telephony demos to choose your tone and tempo before recording.

Professional Voicemail and IVR: A Guide for Businesses

Brief Answer

Voicemail and IVR: The Difference

Why a Professional Voice

Multilingual Greetings

On-Hold Music and Experience

Next Steps

IVR Menus That Really Work

Recording and Voice Selection

Working with Voices

Quick Recap

Why This Matters

At a Glance

Ideal Length

Basic Rules for Every Phone Script

Tone and Tempo

Sample Texts and Demos

Common Mistakes

Next Steps

Sample Texts and Demos

Terms used in this article

What customers say

Listen to our voices

Johfrah

Christina

Kristien

Kirsten

Our promise

Closed for the festive period? Here's how to set your out of office.

Frequently Asked Questions about Voice-overs

Closed for bank holidays and holidays

Stay in the loop via Google